I can't just accept you into our usergroup like that, feel free to send me a friend request or message on XBL and we can chat about your situation. You should talk to your General or Section Leader about any problems you are having though, do you know who they are? I wouldn't message the admin's directly but would recommend posting your problem in the Helpdesk, just follow the instructions for reporting problems. Link:
http://www.xiledgaming.com/forum/forumdisplay.php?f=1021
It may take a day or so for someone to respond, but the more information you can give them the better.