You need to put the request to join the captain's usergroup in the proper format. It needs to be something like this:
Clan Name:
[space]
General's Gamertag/Username:
[space]
Does the clan list show you as a captain?:
[send]
If it isn't in this format, I will have to deny the request again unfortunately. If you are a captain, you need to have your general SYN MinnieMouse help guide you through the right process. She should know this as well alright?
Take it easy,
-DedI.
Clan Name:
[space]
General's Gamertag/Username:
[space]
Does the clan list show you as a captain?:
[send]
If it isn't in this format, I will have to deny the request again unfortunately. If you are a captain, you need to have your general SYN MinnieMouse help guide you through the right process. She should know this as well alright?
Take it easy,
-DedI.