My xbox live gamertag and netpassport have been stolen. This is the story. I was talking to XGC x0 0 7x XI on the phone last night and he tells me of this website to go check out new COD4 maps, which he has heard about through multiple xbox live messages. So I go to this site and it looks like xbox.com so I enter in my login thinking that the maps must be on xbox.com. After entering my netpassport it signs me into my xbox account. I did not think much of it, just thought that the link was bad and that the maps where not there.
What really happened was this. Someone was using that website to steal my netpassport information. They then proceeded to change my netpassport password and recovered my gamertag onto their xbox 360 (you no longer need credit card information to do an account recovery just the email and password). Next they changed my gamertag and started buying microsoft points on my account, which bills to my credit card ($250.00 so far).
What to do if this happens to you.
1. Immediately change your netpassport or live Id password at
www.passport.net
2. Call Xbox customer service and let them know what has happened (1-800-4my-xbox)
3. Contact your bank or credit card company to dispute the charges
4. Recover your gamertag back onto your xbox with your new netpassport password
How you can prevent this from happening to you. Never sign into a website with you information unless you are sure that you are actually at the website you intend to be. It is a big warning sign to type in an unrelated web address and end up at what appears to be a trusted site. Also please do not pass along information such as web address that you are not sure about. I am sure that the multiple people who sent out this website did not go there for themselves, to many times in Xiled Gaming we simply copy and paste messages to each other without considering the validity of the information that we are exchanging.
What really happened was this. Someone was using that website to steal my netpassport information. They then proceeded to change my netpassport password and recovered my gamertag onto their xbox 360 (you no longer need credit card information to do an account recovery just the email and password). Next they changed my gamertag and started buying microsoft points on my account, which bills to my credit card ($250.00 so far).
What to do if this happens to you.
1. Immediately change your netpassport or live Id password at
www.passport.net
2. Call Xbox customer service and let them know what has happened (1-800-4my-xbox)
3. Contact your bank or credit card company to dispute the charges
4. Recover your gamertag back onto your xbox with your new netpassport password
How you can prevent this from happening to you. Never sign into a website with you information unless you are sure that you are actually at the website you intend to be. It is a big warning sign to type in an unrelated web address and end up at what appears to be a trusted site. Also please do not pass along information such as web address that you are not sure about. I am sure that the multiple people who sent out this website did not go there for themselves, to many times in Xiled Gaming we simply copy and paste messages to each other without considering the validity of the information that we are exchanging.
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