Hey Radio, just wanted to let you know I didn't forget about playing a couple of games with you. After you added me a last min family emegency came up so I been out of town for two weeks. I hope when I get back we can play!!!!
His account was already activated. There shouldn't be any issues with him seeing the different usergroups listed in the "Join A Clan" area. Make sure that he's actually logged into his account when he's trying to join the usergroup.